Prepare COME recovery before changing phones

Before changing phones, confirm that you can access the intended account's current recovery method. A saved APK is not an account backup.

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Check what you control

Use the service's normal account and recovery interface to confirm the relevant method. Keep passwords in an appropriate private place rather than a shared installation note. Do not send OTPs to someone offering to move the account for you.

COME Forgot Password help directing readers to the login page
The Forgot Password answer points to recovery on the login page.

Separate file and account data

An installer package contains software; it does not by itself preserve a signed-in session or every local setting. Follow the service's current instructions for account access and any supported migration process.

Delay destructive cleanup

Do not reset or discard the old phone merely because a file downloaded on the new one. First verify the new installation and intended account access. If recovery fails, preserve useful access while seeking help.

A useful next step

Complete the account-access check before removing data from the previous device.

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Related: Review old COME installers when changing devices

Read Google Android installation guidance

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